Kanawha Valley Veterinary Emergency Hospital
Charleston WV Veterinary Emergency HospitalServing the urgent after-hours needs of companion animals in West Virginia’s Kanawha Valley and beyond.
After Hours
Emergency Care
Expert Help When Your Vet is Unavailable.
KVVEH is not intended to substitute for your regular veterinarian, but to instead serve as an independent extension for your pet’s emergency care on nights, weekends, and holidays when your primary care veterinarian is closed.
If you are a referring veterinarian, please click here for more information
HOURS:
MONDAY – FRIDAY: 6pm – 7:30am
WEEKENDS: Open 24 hours SATURDAY and SUNDAY through 7:30am MONDAY
Call or check our google business page for up to date holiday hours
What we do
Common Emergencies in Dogs & Cats
Toxicities
Prescription and over the counter drugs, chocolate, glues and adhesives, antifreeze, certain houseplants, and sugar-free chewing gum are just a few of the household items that can be dangerous for your pet to ingest. Did you know that plants in the Lily family can be fatal to cats?
Vomiting and Diarrhea
If your dog or cat is not eating and/or not able to hold down food or water, he/she may need to be examined. Viruses, bacterial infections, parasites, pancreatitis, and intestinal obstructions from bones or non-food items are some of the numerous causes of stomach and intestinal upset that can cause your pet to be uncomfortable, become dehydrated, and need medical attention.
Trauma
Motor vehicle accidents, falls, being stepped on or dropped, cuts, gunshot wounds, and other types of bodily harm could result in serious and/or life-threatening injuries. An examination by a veterinarian can help determine the best course of treatment for your pet’s injuries.
Bite Wounds
Bite wounds are often deeper and more extensive than they appear on the surface. Many bite wounds are at a high risk for infection and some may need to be addressed surgically. When in doubt, have them checked out!
"Not Acting Right"
A subtle change in behavior or habit may be the first clue that your pet is feeling ill. If you are unsure whether your pet should be examined by an emergency veterinarian, call us at (304) 768-2911 for guidance.
Seizures, tremors, inability to urinate or have a bowel movement, non-progressive labor, bloat, bleeding, collapse, shortness of breath, etc. There are so many types of veterinary emergencies!!!
Please call our hospital at (304) 768-2911 if you plan to bring your pet in for care or if you would like to discuss whether your pet requires emergency care.
We will collect preliminary information over the phone so we can prepare for your pet’s visit and we can provide information regarding our current caseload and wait times to help you plan your visit. Due to high emergency caseloads nationwide, there are times where the number of patients in our ICU and triage may begin to exceed the staffing, space, and/or time we have available, in which case we may go on a “service pause” or divert cases to the next nearest hospital with more capacity.
Please call ahead!
304-768-2911
Updated December 21, 2024
A NOTE ABOUT WAIT TIMES
Amidst a local and nationwide shortage of emergency veterinarians and veterinary support staff, KVVEH is consistently busy. We serve a broad area and we work hard to treat a high volume of cases efficiently. We have undergone many operational updates over the past few years in order to maximize our efficiency and minimize our wait times. That said, it is not uncommon for us to have a full ICU and be 10 or more cases deep in triage. There are times where we are so full, we simply cannot care for another animal, and we must either go on a service pause or divert cases to another emergency facility (which is not very nearby at all). Please understand that we are all doing our best to help your pet and your family, and we are continuing to work on ways to help more patients, faster.
No one who cares about animals (us! you!) wants any animal to have to wait for care. But we also can’t care for every animal at once. We have a tried and tested triage protocol in place to ensure that the most critical pets are helped first. Please arrive with an understanding of this situation, a good book, and trust that we are doing our best to help you and your pet. If you have a long drive to get to our facility, call us! We can let you know where the wait times are or if we are on diversion and help you determine the best course of action for your pet.
Our entire team is working their tail off to help you. Thank you for your understanding!
Dr. Stacey Chase, DVM and Dr. Maclyn McCall, DVM
Owners
Vets & Support Staff
Our Team
Stacey Chase, DVM
Veterinarian
RECOVER CPR Certified
Maclyn McCall, DVM
Veterinarian
RECOVER CPR Certified Rescuer
Laura Slack, DVM
Veterinarian
RECOVER CPR Certified
Anne Peterson, DVM
Veterinarian
RECOVER CPR Certified
Meredith Dean, DVM
Veterinarian
RECOVER CPR Certified
Elizabeth Tackett, DVM
Veterinarian
RECOVER CPR Certified
Nicole Blankenship, DVM
Veterinarian
RECOVER CPR Certified
Karin Fujitani, DVM
Veterinarian
RECOVER CPR Certified
Registered Veterinary Technicians
- Miranda M., RVT, Lead Technician
- Amanda M., RVT
- Rosa J., RVT
- Rachel G., RVT
- Stephanie H., RVT, Triage Team Lead
- Lilly S., RVT
- Andrea VB, RVT, Team Lead
AAS in Veterinary Technology:
Angela, Brittany, Daniele, Hali, Sarah
Veterinary Assistants:
Alex, Arah, Jess, Liz, McKinzie, Paige E., Taylor
Hospital Assistants:
Cassidy, Olivia
Client Service Representatives:
Audrey, Billie, Cathy, Eva, Jessica, Joyce, Kayle, Memphis
Office Manger: Jessie C.
Hospital Manager: Tonya G.
What To Expect
Fees & Policies
No Appointment Necessary
Kanawha Valley Veterinary Emergency Hospital is open on nights, weekends, and during most major holidays.
Whether it be a torn toe nail, a life threatening toxicity, or anything in between, our emergency/trauma unit is staffed with experienced technicians and veterinarians ready to help.
No appointment necessary! We operate on a walk-in only basis, but please try to call ahead if you can, so that we can prepare for your pet’s arrival.
Our doctors and staff work hard to minimize wait times and to ensure that your pet is evaluated by our staff in a timely manner.
FEES
The emergency examination fee for cats and dogs is $125 before midnight and $175 between midnight and 8am.
Any tests, medications, or treatments are additional. Our doctors will be glad to provide an estimate for any treatments or procedures that are recommended.
All payment is due at the time of service.
If your pet is hospitalized, a deposit will be taken at the time of admission. The balance will be due at the time of discharge.
PAYMENTS ACCEPTED:
- Cash
- Personal Check with proper photo ID
- All major credit cards with proper photo ID
- Care Credit
We are unable to accept: post-dated checks, starter checks, and checks or credit cards without valid picture identification.
Arrival
Our new entrance is all the way to the right (east) side of the building, near parking spot 22. We’ll have some paperwork for you to fill out so we can get some basic information about you and your pet. If you are arriving after midnight, our waiting area may be closed. Call the posted phone number and we will come out to your vehicle.
See our COVID-19 Response for how arrivals have changed.
Triage
KVVEH is an urgent care, an emergency room, and an ICU in one. All pets will be triaged initially and treated in the order of the urgency of their illnesses; pets that are found to be stable will be tended to in the order of their arrival.
Treatment
Our Veterinarian(s) will examine your pet and determine the best course of treatment. We will provide an estimate for any tests, treatments, or hospitalization that is recommended.
CONTACT US:
Kanawha Valley Veterinary Emergency Hospital
5304 MacCorkle Ave SW
South Charleston, WV 25309
(304) 768-2911
HOURS:
MONDAY – FRIDAY: 6pm – 7:30am
WEEKENDS: Open 24 hours SATURDAY and SUNDAY through 7:30am MONDAY
KVVEH is open on all major holidays. Call for hours.