Kanawha Valley Veterinary Emergency Hospital

Referring Veterinarians

For our referring veterinarians


Beginning on March 28, 2024 at 6pm, KVVEH will migrate all medical record keeping tasks to the Instinct platform. This will provide a referring veterinarian portal for you to log in and access all completed records including medical notes, treatment sheets, and transfer letters for each of our shared patients. As long as we have accurate information from the owner in regard to their primary care veterinary hospital, you will receive an email any time one of your patients checks in to KVVEH and another email once the medical record documents have been finalized and uploaded to the portal. Documents are available for you to download for 30 days after the visit.

Instructions to sign up for the Shareville portal have been provided to the email address that we have on file for your hospital. Please contact us if you did not receive the informational email, or if you have any additional questions about the Shareville portal. 

When you are transferring patients for immediate care, please continue to provide us with up to date treatment records via our RDVM Transfer & Referral Form. This along with any relevant images and medical records can be emailed to us at [email protected] or faxed to us at 304-768-6991. 

If you are referring a critical patient, especially in the middle of the night or the middle of the weekend, we always appreciate a phone call ahead of the referral to ensure that we have space available to best accommodate your patient’s needs. 

Thank you for your continued referrals and support of KVVEH,


Stacey Chase, DVM and Maclyn McCall, DVM

Owners, KVVEH

Expert Help When Your Vet is Unavailable.

KVVEH is not intended to substitute for your regular veterinarian, but to instead serve as an independent extension for your pet's emergency care on nights, weekends, and holidays when your primary care veterinarian is closed.


Kanawha Valley Veterinary Emergency Hospital
5304 MacCorkle Ave SW
South Charleston, WV 25309
(304) 768-2911​


MONDAY – FRIDAY: 6pm – 7:30am
WEEKENDS: Open 24 hours SATURDAY and SUNDAY through 7:30am MONDAY